SMS Messaging Terms & Conditions

Carmel Professional Dentistry by Carolyn Crowley Correll, DDS · A2P 10DLC Compliant · Last Updated: 06/25/2026

These SMS Messaging Terms & Conditions (the “Terms”) govern the text message (SMS/MMS) program offered by Carmel Professional Dentistry by Carolyn Crowley Correll, DDS (“we,” “us,” or “our”). By providing your mobile phone number and opting in to our messaging program, you agree to these Terms.

1. Program Description

Carmel Professional Dentistry by Carolyn Crowley Correll, DDS sends both transactional and marketing text messages to individuals who have provided their mobile number and consented to receive them. Message types you may receive include:

  • Appointment reminders, confirmations, and scheduling updates
  • Account and service notifications
  • Billing and payment reminders
  • Promotional offers, news, and other marketing communications

2. Consent to Receive Messages

By submitting your mobile number through any of our intake forms, online forms, or in-person sign-up, and by checking the applicable opt-in box, you expressly consent to receive recurring automated transactional and marketing text messages from Carmel Professional Dentistry by Carolyn Crowley Correll, DDS at the number provided. Consent is not a condition of purchasing any goods or services. Message and data rates may apply.

Opt-in language example: “I agree to receive recurring informational and promotional text messages from Carmel Professional Dentistry by Carolyn Crowley Correll, DDS at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel or HELP for help.”

3. Message Frequency

Message frequency varies based on your interaction with us. You can expect to receive [e.g., up to 6 messages per month]. Message and data rates may apply depending on your mobile carrier and plan.

4. Cost

We do not charge a fee for the messages we send. However, message and data rates may apply according to the terms of your agreement with your wireless carrier. Please contact your carrier for details about your messaging plan.

5. Opt-Out Instructions

You may cancel the SMS program and stop receiving messages at any time. To opt out, reply with any of the following keywords to any message you receive from us: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

After you send an opt-out request, we will send a one-time confirmation message and then stop sending you marketing and transactional texts. You may continue to receive messages for a short period while your request is processed. To rejoin, sign up again as you did initially.

6. Help & Customer Care

For help at any time, reply HELP to any message, email us at drcrowleycorrell@gmail.com, or call 704-341-2345 .

7. Supported Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Liability & Disclaimers

Carmel Professional Dentistry by Carolyn Crowley Correll, DDS is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Carmel Professional Dentistry by Carolyn Crowley Correll, DDS.

By subscribing to our SMS program, you acknowledge and agree that Carmel Professional Dentistry by Carolyn Crowley Correll, DDS will not be liable for any damages, losses, or injuries arising from or related to the use of, or failure to receive, any text message, including delays, non-delivery, or technical issues. Our SMS services are provided on an “as-is” basis without warranties of any kind, express or implied.

9. Privacy

Your privacy matters to us. Information you provide in connection with our SMS program is handled in accordance with our Privacy Policy, available at [yourwebsite.com]. Mobile information and opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. Updates take effect when posted to our website, and the “Last Updated” date above will be revised accordingly. Your continued participation in the program after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

Carmel Professional Dentistry by Carolyn Crowley Correll, DDS

6400 Carmel Road, Suite 104, Charlotte, NC 28226

Email: drcrowleycorrell@gmail.com

Phone: 704-341-2345

Web: https://www.carmelprofessionaldentistry.com/